Shipping policy

As all my items are handmade with lots of love and care, please allow upto one month for your order to be dispatched. If you need an item sooner, please get in touch and we will do our best to help you out. Please also bear in mind at busy times that things may take even longer, please be kind as I work extra hard to make sure your order gets to you.

BIRTHDAY BANNERS........If you are placing an order for a birthday banner, please note that I make and dispatch banners according to the date they are needed, rather than the date the order is placed. This helps me make sure your special banner is ready in time fo your celebration.

If you need your banner sooner please message me and i'll do my best to help you.

We offer free delivery for all orders over £20.00. Please select free shipping at the checkout. All orders under £20.00 are charged at £2.50.

We send all items £10.00 and under are sent 1st class large letter.

Items over £10.00 are sent 24hr tracked with The Royal Mail.

All larger items are sent via DHL next day delivery, please let us know if you wish to have it left in safe place.

Please be aware that any delivery delays experienced by the Royal Mail or DHL are out of our control. 

Should there not be someone in to sign/accept delivery during working hours or if the Royal Mail considers that your order will not fit through the letter box a card will be left informing the recipient that they have tried to deliver and what to do next.

We accept no liability if delivery is not made due to the recipient not being available or due to the recipient failing to contact their local sorting office within reasonable time to arrange collection or re-delivery.

We only dispatch goods Monday-Friday.